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ewantaylo's avatar
ewantaylo
Neighbour
4 years ago
Solved

No connection to anything other than google sites over LAN, but a full connection over wifi- except!

This is for a telus wifi hub router/ modem combo.

My wifi works, but my LAN doesn't. Wifi will load anything I want, but a wired connection will only load google services. I've tried with two laptops, my desktop, and an xbox 360. All report being connected to the internet, but are unable to load anything other than google services. In the router 192.168.1.254 menu, they are reported under the "connected devices" tab as "name-unavailable".

  • kamak's avatar
    kamak
    4 years ago

    Have you played with any setting in the router? If so what? This was from yesterday, has it resolved itself?

     

    What's the model # of the  wifi hub router/ modem combo? what is the physical signal path/chain of your present equipment?

    Reboot

    Factory reset

    Physical wiring changes

    LAN DHCP static addressing, range setting

    MAC address filtering allow/denial list

    IP conflicts

    etc

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  • sonofdust's avatar
    sonofdust
    Friendly Neighbour

    Oh MY!! Someone else has the same trouble I'm having.  Within the past 2 days this has started happening. I can access only google.com searches and youtube . All other websites are "unreachable". I use Windows 10.  Driving myself crazy trying to solve this. I thought it had to do with a recent windows update which I have "rolled back" but still have the same issue.  Is there a solution to this?!  Please help.

     

    The only way I can get full internet access ( DNS seems to work) is that I restart my computer. I then get internet for a period of time, but when I walk away from my pc and return some time later, no internet works except access to google sites/products.  I've reset my DNS to alternative DNS settings but nothing works.

     

    Is there some Telus tech support that can work this out?  It's something that started 2 days ago.

  • Just to clarify what you are saying, when you say LAN do you really mean Ethernet? LAN (Local Area Network) is the private network behind your router. It doesn't matter how the devices are connected (WiFi or Ethernet) they are on the LAN.

     

    Assuming you mean Ethernet, are you testing with the same devices for WiFi or different devices? It might be a DNS setting issue on the devices.

    • ewantaylo's avatar
      ewantaylo
      Neighbour

      I do in fact mean ethernet. I've tried the same devices on both wifi and over ethernet. I've tried both wifi and ethernet on most of the devices (Don't have an adapter for the xbox.)

      • kamak's avatar
        kamak
        Ambassador

        Have you played with any setting in the router? If so what? This was from yesterday, has it resolved itself?

         

        What's the model # of the  wifi hub router/ modem combo? what is the physical signal path/chain of your present equipment?

        Reboot

        Factory reset

        Physical wiring changes

        LAN DHCP static addressing, range setting

        MAC address filtering allow/denial list

        IP conflicts

        etc