No WiFi connection and I NEED ONE!!!!

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deenewman
Resident

tHE NAME telus JUST GETS MY BLOOD BOILING...........I COME FROM TORONTO AND NEVER EVER EVER EVER HAD THE PROBLEMS WITH YOUR COMPETITOR LIKE I DO HERE.

 

I HAVE A LAPTOP WITH WINDOWS AND AN APPLIE IPAD

 

I NEED TO CONNECT TO WIFI AND CANNOT EVEN FIND IT IN MY HOUSE!!!!

 

WHAT DO WE PAY FOR ANYWAY?????

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Most Helpful
Community Power User
Community Power User

In this on-line community, you'll  get more interest and response with a politely worded request than by shouting your demands.

NFtoBC
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TELUS Employee
TELUS Employee
Hey,

What type of modem do you have? If it's the actiontec or zyxel the wireless info is printed on the back of the device on a sticker.

Hope this helps you!

H_D
Most Helpful
Parrot
Advocate

Hi Deenewman,

 

This internet tutorial site may help, otherwise, tech support at https://www.telus.com/chat or at 310-2255 can surely walk you thru the process:

http://www.telus.com/content/internet/clients/video-help.jsp