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No Dial Tone

TechMonkey
Neighbour

There is no dial tone on the phone but the Internet is working fine, any troubleshooting steps that can be performed before calling in for help?

2 ACCEPTED SOLUTIONS

Parrot
Advocate

Usually, unplugging all phones for a minute helps. You can check this site too: http://goo.gl/9HDaH

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TelusTech
Friendly Neighbour

If your internet is working it suggests either a disconnection on telus's end or your phone is either broken or unplugged. If you have a cheap wired phone plugged in and it doesnt work i suggest calling in.

View solution in original post

2 REPLIES 2

Parrot
Advocate

Usually, unplugging all phones for a minute helps. You can check this site too: http://goo.gl/9HDaH

TelusTech
Friendly Neighbour

If your internet is working it suggests either a disconnection on telus's end or your phone is either broken or unplugged. If you have a cheap wired phone plugged in and it doesnt work i suggest calling in.