No Dial Tone

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Neighbour

There is no dial tone on the phone but the Internet is working fine, any troubleshooting steps that can be performed before calling in for help?


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Advocate

Usually, unplugging all phones for a minute helps. You can check this site too: http://goo.gl/9HDaH

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Friendly Neighbour

If your internet is working it suggests either a disconnection on telus's end or your phone is either broken or unplugged. If you have a cheap wired phone plugged in and it doesnt work i suggest calling in.

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All Replies
Most Helpful
Advocate

Usually, unplugging all phones for a minute helps. You can check this site too: http://goo.gl/9HDaH

View solution in original post

Most Helpful
Friendly Neighbour

If your internet is working it suggests either a disconnection on telus's end or your phone is either broken or unplugged. If you have a cheap wired phone plugged in and it doesnt work i suggest calling in.

View solution in original post