No Dial Tone

[TechMonkey]

There is no dial tone on the phone but the Internet is working fine, any troubleshooting steps that can be performed before calling in for help?

[Parrot · Accepted solution]

Usually, unplugging all phones for a minute helps. You can check this site too: http://goo.gl/9HDaH

[TelusTech · Accepted solution]

If your internet is working it suggests either a disconnection on telus's end or your phone is either broken or unplugged. If you have a cheap wired phone plugged in and it doesnt work i suggest calling in.

[Parrot · Accepted solution]

Usually, unplugging all phones for a minute helps. You can check this site too: http://goo.gl/9HDaH

[TelusTech · Accepted solution]

If your internet is working it suggests either a disconnection on telus's end or your phone is either broken or unplugged. If you have a cheap wired phone plugged in and it doesnt work i suggest calling in.