My modem has been acting up?

[daveenw]

I've had great speed since the day it was installed. The last 4 days it won't handle anything. Yes. I've reset the modem. Powered it down and turned it back on again. No change. Any ideas???

[xl · Accepted solution]

How old is the modem? Modem's do wear out over time.

[nasty · Accepted solution]

Telus modems(now defunt) and Gateways(so easy for call center to support).

http://www3.telus.net/chatsupport/#

Zyxel for Internet.

Actiontec for those who have Telus TV.

Or buy your own and use that. ADSL has many modems/gateways available to buy and at a lowcost. VCI.33 and no PPPoE

VDSL has limited purchase locations and no one wants to pay that price. 17a profile

[xl · Accepted solution]

How old is the modem? Modem's do wear out over time.

[nasty · Accepted solution]

Telus modems(now defunt) and Gateways(so easy for call center to support).

http://www3.telus.net/chatsupport/#

Zyxel for Internet.

Actiontec for those who have Telus TV.

Or buy your own and use that. ADSL has many modems/gateways available to buy and at a lowcost. VCI.33 and no PPPoE

VDSL has limited purchase locations and no one wants to pay that price. 17a profile

[Koalas · Accepted solution]

TELUS provides replacement if you have a faulty modem. You can call 310-TECH or use chat:  http://www.telus.com/chat