More then an hour wait on phone with telus

[kikithecafekief101]

Never heard of since like one to two years ago.

To company hiring and not enough people for some werid reason..... In merto Vancouver

[WestCoasterBC]

Online chat or twitter is usually the best method, for the fastest response times.

[Fisherguy]

The online chat does not seem to be working now??

[WestCoasterBC]

@Fisherguy Seems to work fine when I checked. Live chat isn’t mobile friendly, it’s meant to be utilized from desktop PC/Mac.

“All of our agents are currently serving other customers. There are 17 people ahead of you in the queue.”

[Fisherguy]

yes I know

[xl]

Time of day makes a difference..... evenings are the worst.

Support operates 24/7. Give them a call late evening or early morning for shorter wait times. Otherwise, be prepared for longer waits.

[DV66]

I was wondering what number to call I've been looking for hours and cannot find a number for technical support.

[Fisherguy]

Really?
Contact us, 

TELUS Internet, TV & Home phone

1-888-811-2323

TELUS Mobility

1-866-558-2273

*611 on your TELUS mobile phone