Showing results for 
Show  only  | Search instead for 
Did you mean: 

More then an hour wait on phone with telus

Never heard of since like one to two years ago.

To company hiring and not enough people for some werid reason..... In merto Vancouver

Community Power User
Community Power User
Online chat or twitter is usually the best method, for the fastest response times.

The online chat does not seem to be working now??


@Fisherguy Seems to work fine when I checked. Live chat isn’t mobile friendly, it’s meant to be utilized from desktop PC/Mac.


“All of our agents are currently serving other customers. There are 17 people ahead of you in the queue.”

yes I know

CPU Alum
CPU Alum

Time of day makes a difference..... evenings are the worst.


Support operates 24/7. Give them a call late evening or early morning for shorter wait times. Otherwise, be prepared for longer waits.

Just Moved In
I was wondering what number to call I've been looking for hours and cannot find a number for technical support.

Contact us, 


TELUS Internet, TV & Home phone

TELUS Mobility

*611 on your TELUS mobile phone