Mac time machine w/ air port and optik set up

[lafrance]

Hello!

This is more for users on a mac however if you use time machine to back up your computer on window may apply.

When telus set up optik they use there own wifi system this will NOT work with our time machine 

the work around is to ask that your internet "if you are on optik high speed ask them to install a hub only for your wifi internet this will resolved time machine to stay green

[NFtoBC]

@lafrance

Another option is to connect your Time Capsule to the Telus Gateway with an Ethernet cable, and turn the  Wi-Fi and Router functions off on the Time Capsule, using the Airport Utility.  This makes it a simple disk on your network, and your Macs will back up using Time Machine whenever connected to your Telus Wi-Fi or to Ethernet.   Just be sure the Ethernet Cable from the Telus Gateway is connected to one of the three LAN ports on the Time Capsule, and not to the WAN port.  Smooth as silk!

[lafrance]

this would removed the option to back up all my macs make no sense to do that your way sorry

[NFtoBC]

It's backing up my Macs just fine!

[lafrance]

Interesting we try it every way with optik tech here and would not connect.

[Nighthawk]

The tech support people in most cases have never even touched an Apple product, especially the Time Machines. For my Macs, I use a regular external drive as well as a NAS.

[NFtoBC]

@Nighthawk

   What NAS are you using?  I had a D-link 321, and am currently using a WD MyBook, but am thinking to move to a Synology or QNAP unit.  The D-link managed Time Machine backups so poorly I bought the Apple solution instead.

[Nighthawk]

I have a pair of D-Link DNS 323s. I stopped using MyBooks after having two of them fail on me. The external HD I'm using is one I put together. Bought the drive and the case separately. Haven't had an issue yet with it. 🙂

[KevinR]

So as my gateway is wireless to all my computers, phones, iPads, etc. do I have to hook the time capsule directly to my desktop to program the wifi off and then move it to the gateway?

[NFtoBC]

Easiest if you do that. Wi-Fi off and in 'Bridge Mode' It should then be assigned a DCHP address when connected to the LAN.

[Emperor12]

Awesome.! I cant figure out how to do this...."and turn the  Wi-Fi and Router functions off on the Time Capsule, using the Airport Utility."

Can you explain a bit more?? I haven't had anything backed up for months and am freaking out 😃

thanks!

[NFtoBC]

With your Time Capsule connected to your network with an Ethernet cable:

Open the Airport Utility (Launchpad > Other)

Choose the Time Capsule you want to modify. Select Edit

Under the Internet tab choose Connect Using: DHCP

Under the Wireless Tab choose Network Mode: Off

Under the Network Tab choose Router Mode: Off (Bridge Mode)

Select Update

[Emperor12]

Out of a 'LAN' on the Telus router into a 'WAN' on the Time Capsule?

[NFtoBC]

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@Emperor12 wrote:

Out of a 'LAN' on the Telus router into a 'WAN' on the Time Capsule?

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LAN to LAN.

[Emperor12]

Hmmmm...I thought it was working but....it's just stuck on 'preparing backup'...

[NFtoBC]

If it has been some time since you last created a backup, it can take some time - it has to determine what is the same & what changed. Just let it whirr away - it may take some hours for the first new backup to complete.

[Emperor12]

"Backup disk not available" It cant find my Time Capsule....one of the Airport Utility settings must not be right....wireless should really be turned off? It is not physically connected to my computer....the wireless goes through the router?

[NFtoBC]

Yes, the wireless should go through the router.

What happens when you use the Airport Utility when your computer is connected to the router by Wi-Fi?

Edit: You have selected the disk in System Preferences > Time Machine?

Edit: Just completed a backup while connected to my Wi-Fi, and no hardwire connection.

[Emperor12]

ya the drive is selected in Time Machine preferences...

[NFtoBC]

It should be working without any difficulty.

My DNS settings are greyed out in the Internet tab.

Also this is my Disks Tab:

And here's my Base Station Tab:

[Emperor12]

Hmmm weird. Those tabs are exactly like mine....you didn't have to enable anything in the Telus router? To maybe let info pass through?

[NFtoBC]

No, I made no changes in the Telus Router.

Your Ethernet cable looks correctly connected.

Is the light on the Time Capsule Green?

[NFtoBC]

You can access the Time Capsule with the AirPort utility when on Wi-Fi?

AHA!!

I am using the T1200H not the T3200M. I had problems with my Apple i-devices not connecting to networked devices via Wi-Fi on the 3200, and switched back. Things like AirPrint, Home Sharing, Hue lights, etc would not work.  @Nighthawk has had good success by using another router connected to the T3200M. Let's see if he will jump in!

[Emperor12]

yup...the light is green....and I can access Airport Utility... =/

[NFtoBC]

If you can access the Time Capsule via AirPort utility, it should work for the rest.  Double check you have properly selected the drive in preferences. Beyond that I'm stumped.

[NFtoBC]

If absolutely necessary, you can connect your Mac to the Time Capsule directly by Ethernet or Wi-Fi, but then you'd lose all the benefits of the seamless backups.

[Emperor12]

After a good old fashion reboot....it is working. I really appreciate your help much thanks!

[NFtoBC]

:Facepalm:

Glad you found the solution!

[Emperor12]

This is ridiculous...but...I've moved to a building that doesn't have Telus. (Telus was better).....and I am back to "the other one".....would anyone happen to know the previous settings for The Airport Utility etc.? I don't know what they were on before I changed them...thanks. ...again 😃

[NFtoBC]

Would a reset do what you want?

Else, if you can provide a bit more detail as to which settings you are needing changed, I can offer more detail.