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Live chat

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Kinney
Just Moved In

‎03-13-2014 10:40 PM

Hi I can't get the live chat to work does anyone know why?
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1 ACCEPTED SOLUTION

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Koalas
Good Samaritan

‎03-15-2014 12:04 AM

Depends on the device and browser you're using TELUS Live Chat might not be compatible.

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Koalas
Good Samaritan

‎03-15-2014 12:04 AM

Depends on the device and browser you're using TELUS Live Chat might not be compatible.

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Eskyfan1971
Just Moved In

‎11-15-2015 11:29 PM - edited ‎11-15-2015 11:32 PM

Hello.I can't get my live chat to work.Plus I can'log into my optik go

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Nighthawk
Community Power User
Community Power User

‎11-16-2015 01:44 AM

Have you tried calling Telus instead?


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂
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Telus_Tech
Advocate

‎11-17-2015 07:48 PM

Hi,


Try clearing your cache and cookies on your computer, that usually resolves the issue.


If not, try using a different browser, there is Chrome, Firefox, and Internet Explorer.


If you like this post, please click the "like" button.


For more assistance, you may contact us at www.telus.com/chat

For more info or to chat with one of our support reps please visit us at: www.telus.com/chat
If you like the comment, please click on the Kudos button.
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NFtoBC
Community Power User
Community Power User

‎11-17-2015 10:33 PM

Also make sure you are not running ad blockers on you browser.


NFtoBC
If you find a post useful, please give the author a "Like"
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Kass
Just Moved In

‎05-04-2016 07:34 PM

Hi
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