Live chat

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Kinney
Resident
Hi I can't get the live chat to work does anyone know why?

Accepted Solutions
Most Helpful
Koalas
Good Samaritan

Depends on the device and browser you're using TELUS Live Chat might not be compatible.

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Most Helpful
Koalas
Good Samaritan

Depends on the device and browser you're using TELUS Live Chat might not be compatible.

View solution in original post

Eskyfan1971
Resident

Hello.I can't get my live chat to work.Plus I can'log into my optik go

Nighthawk
Community Power User
Community Power User

Have you tried calling Telus instead?


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Telus_Tech
Advocate

Hi,


Try clearing your cache and cookies on your computer, that usually resolves the issue.


If not, try using a different browser, there is Chrome, Firefox, and Internet Explorer.


If you like this post, please click the "like" button.


For more assistance, you may contact us at www.telus.com/chat

For more info or to chat with one of our support reps please visit us at: www.telus.com/chat
If you like the comment, please click on the Kudos button.
NFtoBC
Community Power User
Community Power User

Also make sure you are not running ad blockers on you browser.


NFtoBC
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Kass
Resident
Hi