Issue with Internet Connection.

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Neighbour
This morning I got up to play some video games, but the internet was disconnected. I unplugged the power for 10 seconds, and plugged it back in. When I checked my phone, my home network was asking for me to "sign in" under the notifications bar, but it's not set up to do that. I've checked my cords, reset the router with a pin, and reset the power 3 times already, but nothing is working. I need some help as soon as possible. Thank you
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Community Power User
Community Power User
Which gateway do you have?
NFtoBC
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Neighbour
How do I find the gateway?
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Community Power User
Community Power User

It is the device between the wall and your network. You might call it a router.

 

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Neighbour
It says T1200H
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Community Power User
Community Power User

What information do you see when you type 192.168.1.254 into address bar of a browser? It should look something like this:

Screen Shot 2017-08-03 at 4.22.21 PM.png

NFtoBC
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