Is there an issue with Telus Webmail? Login failure 2nd day in a row

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Bigpacific
Resident

Yesterday I spent 90 minutes waiting to talk to a support representative to reset my password (no online reset password available). I had not changed my password but login had failed for three days.

 

Finally reset password and was able to collect mail.

 

This morning same issue as yesterday: LOGIN ATTEMPT FAILED.

What is going on? Another local friend having same issue today.


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WestCoasterBC
Community Power User
Community Power User

@BigpacificJust logged into my webmail via browser and ios mail app without any issues. Are you sure you updated the saved password?


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Most Helpful
WestCoasterBC
Community Power User
Community Power User

@BigpacificJust logged into my webmail via browser and ios mail app without any issues. Are you sure you updated the saved password?


Find a post useful, please click on "Like" to give the author recognition or mark as an accepted solution.

View solution in original post