07-25-2019 02:30 PM
This seems to be an ongoing issue coming back every few months. I checked service status and there is no alert regarding this. (https://www.telus.com/en/ab/outages)
07-25-2019 02:53 PM
Sigh ...
"No chat agents are currently available, please call 1-844-372-8559 for help."
Wait times over 1/2 hour, still waiting for call back long after that.
I can't wait for the future yo arrive because the present is not friendly at all.
07-25-2019 05:11 PM
Got my call back and was forwarded to '2nd level Tech ?', he reset the server and all is working again.