cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Internet

Kennythai
Just Moved In
No internet in airdrie since this morning
3 REPLIES 3

WestCoasterBC
Community Power User
Community Power User
@Kennythai have you called Telus to report your service outage?

There are no report of issues in the area according to https://forum.telus.com/t5/Service-Status/tkb-p/ServiceStatus

I assume you tried to power cycle the modem already. Removing the power cord then plugging it back in.

I have tried to reset the modem and etc. Tried to report the outage to Telus with no success. Was on hold for 30 mins. Got frustrated and hung up

@Kennythai  the fastest way to reach them is Live Chat or Twitter