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Internet not working for more than 10 hours very difficult to reach telus

lokeshr30
Neighbour

My Internet is not working for more than 10hrs still not able to contact telus customer care or haven't seen any impact/resolution time online as well

2 REPLIES 2

FuzzyLogic
Community Power User
Community Power User

It's possible it's a local failure and you may be the only person affected. Best to talk contact support.


Just a long time customer hoping to help.

lokeshr30
Neighbour

Looks like outage is due to telus cable theft in our area, will check status of this outage.

They haven't provided any timeline for restoration yet.