03-01-2019 09:51 PM
03-02-2019 02:45 AM
03-09-2019 05:37 PM
Same issue at my house in Kelowna. It all started back in Nov. We had absolutely bullet-proof speed and service before that. Technician changed router and a switch, at no charge. The problem remains. The Nest camera emails me every time a loss of service happens. Wi-Fi strength at the camera is very good. We've since upgraded our package to 300 Mbps. No change.
03-09-2019 09:50 PM
Ours is doing the same thing, Lethbridge Alberta
July
Yes we live in Oliver and same is happening here....
July
same thing happening in Oliver as well tonight
July
@walliscj007 You have replied to a more than four year old dead discussion. If your internet is cutting in an out, it's nearly always something specific to an individual connection or device.
You can find some troubleshooting information here: https://www.telus.com/en/support/interstitial/internet-and-tv-troubleshooting.
Whether or not it's just one device or all devices having connection issues, it would be recommended to contact technical support directly. If your connection is dropping, I'd recommend against using the Chat feature. You can reach support at 1-888-811-2323.
July
Thanks...I didn't notice that...I called Telus...they fixed the issue...thanks again.