I am paying for Internet 50/10 and only getting 23/8 speeds for last two months,
since signing up for TELUS Internet.
Ping times are reasonable 30/40 within Province from Prince George, BC
Roughly double that for rest of North America.
Don't like paying for something that I am not getting.
I am no expert to fix it, and TELUS service is impossible to get through to.
If you have a problem with your service reach out to Telus via Facebook, Twitter, Live chat (Bottom right corner of the page) or by phone 1-888-811-2323. If you call, earlier is better as after 9am things become quite busy.
Have you tested speeds with a Wired connection or just Wireless? Your speeds are not normal for 50/10.
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