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Incoming internet transfer recipient

Just Moved In

My ex transferred the internet and cable we had in our apartment to our name. However I can't find any information about the internet and cable on my account. All I have is my telus mobility. How do I access this information?


Community Power User
Community Power User
When was the transfer done? Did you speak to someone at Telus during the transfer process? It can take 24-48 hours to show up in your account after the transfer was completed.

you still also need to add the home services account to your internet profile, by using the add new account option