Improving modem range/power

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Dave_H
Resident
I have a standard modem I received from Telus and it has trouble giving me a signal 15m across my house it's fine in line of site or through one wall. Do I need another modem or a booster?
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Cheetah
Coach

Hello! What is the model of your current modem?

Dave_H
Resident
The model is Actiontec V1000H
deveerei
Advocate

This issue that you're having could be asociated with disturbers, so make sure there are none of these near your modem:

  1. Microwave
  2. Televisions
  3. Wireless devices (speakers)
  4. Cordless phones
  5. Etc

You can also check channel settings through the GUI.

 

For more info, go to telus.com/help or contact technical support.