Improving modem range/power

[Dave_H]

I have a standard modem I received from Telus and it has trouble giving me a signal 15m across my house it's fine in line of site or through one wall. Do I need another modem or a booster?

[Cheetah · Accepted solution]

Hello! What is the model of your current modem?

[Cheetah · Accepted solution]

Hello! What is the model of your current modem?

[Dave_H]

The model is Actiontec V1000H

[deveerei]

This issue that you're having could be asociated with disturbers, so make sure there are none of these near your modem:

1. Microwave
2. Televisions
3. Wireless devices (speakers)
4. Cordless phones
5. Etc

You can also check channel settings through the GUI.

For more info, go to telus.com/help or contact technical support.