Improving modem range/power

Reply

This thread's discussion is locked. If it doesn't give you the information you need, head to its forum board for active discussions or to start a new discussion.

Resident
I have a standard modem I received from Telus and it has trouble giving me a signal 15m across my house it's fine in line of site or through one wall. Do I need another modem or a booster?

Accepted Solutions
Highlighted
Most Helpful
Coach

Hello! What is the model of your current modem?

View solution in original post


All Replies
Highlighted
Most Helpful
Coach

Hello! What is the model of your current modem?

View solution in original post

Highlighted
Resident
The model is Actiontec V1000H
Highlighted
Advocate

This issue that you're having could be asociated with disturbers, so make sure there are none of these near your modem:

  1. Microwave
  2. Televisions
  3. Wireless devices (speakers)
  4. Cordless phones
  5. Etc

You can also check channel settings through the GUI.

 

For more info, go to telus.com/help or contact technical support.