I can't get the Telus promotional pricing

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Neighbour

I am looking to get the Telus Internet 150 promotional plan for $50/month for 24 months but when I ad the plan to my cart the price is $85/month. What is going on?

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Community Power User
Community Power User

Since Telus Fibre promos are so personalized, you’ll need to provide more details, and a link to the page(s) you are referencing, so the neighbors here can offer comment.

 

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Neighbour
Here's a link to the the offer: https://www.telus.com/en/shop/home/product/telus-internet-150-150?variant=9150564125513493939|term

When I add my address it gives me a list of available plans for my area and the 150 internet has the promo offer but when I add to cart the price increases to $85
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Community Power User
Community Power User

Here is what I see from that link, so you see my difficulty:

FD21E414-A7B7-465C-BAF8-DAB8165BF17B.jpeg

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Ambassador

Are you an existing Telus client? If so you might not be eligible for the promotion.

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Neighbour
No I'm not Telus customer. The link won't work because it's dynamically created when I enter my address so it will be hard to show you. What happened to the Telus chat? It used to be available and I really liked it but I can't call in to Telus because it's a internet only offer and they won't offer the plan over the phone. Very frustrating!