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I am in Australia and trying to access My Account for home phone to check my home voice mail.

jcbaldwin
Just Moved In
Any attempt to access an internet address that starts www.telus.com times out in every browser I have tried. Help on this please. Short of internet help does anyone know how to access telus home voice mail from international locations?
1 ACCEPTED SOLUTION

Dark_Knight
Rockstar

I don't think he can access that page @NFtoBC haha 


Here are the copy/pasted steps:


From another phone

To listen to your messages away from home:


Call your home number and press * during your greeting


From within Canada, call 1-844-310-9898

Outside of Canada, dial your access number. (Long distance charges may apply)

Listen to the voice instructions. Enter your 10-digit mailbox number

During your greeting, press *

Enter your password

From the main menu, press 1

To delete the message, press 7

To save the message, press 9

To skip to the next message and leave this message as New, Unheard select #

To exit, select ** until you hear the system say “Goodbye”, or simply hang up



iPhone power user

View solution in original post

5 REPLIES 5

Dark_Knight
Rockstar

A few of my friends travelling overseas are not able to access their site anymore. I suspect they made some changes that had unintended consequences...let's hope they fix it quickly.


Have you tried tweeting them?

iPhone power user

NFtoBC
Community Power User
Community Power User

What about calling your access number as described here: http://www.telus.com/en/bc/support/article/access-voicemail-messages-phone ?

Skype may allow you to do so cheaply.


Other than that, might the use of a VPN allow you to get online and access your voicemail?

NFtoBC
If you find a post useful, please give the author a "Like"

Nighthawk
Community Power User
Community Power User

Well, if you are willing to brave long distance fees (or Skype), call your home number and when the voicemail recorded message plays, hit * and it'll ask for your password.


If Telus.com is timing out, it could be a few things but most likely close to your end there. It's working fine from Canada.


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂

Dark_Knight
Rockstar

I don't think he can access that page @NFtoBC haha 


Here are the copy/pasted steps:


From another phone

To listen to your messages away from home:


Call your home number and press * during your greeting


From within Canada, call 1-844-310-9898

Outside of Canada, dial your access number. (Long distance charges may apply)

Listen to the voice instructions. Enter your 10-digit mailbox number

During your greeting, press *

Enter your password

From the main menu, press 1

To delete the message, press 7

To save the message, press 9

To skip to the next message and leave this message as New, Unheard select #

To exit, select ** until you hear the system say “Goodbye”, or simply hang up



iPhone power user

View solution in original post

NFtoBC
Community Power User
Community Power User

@Dark_Knight

   Was just cutting & pasting, when I saw your reply.


Looks like many of us are here to help today!

NFtoBC
If you find a post useful, please give the author a "Like"