How often does the Optik TV smart remote update?

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SmokeJV
Advisor
I'm just curious how often does the Optik TV smart remote guide update? I haven't really paid attention since I got Optik TV last fall but I'm noticing now for the past like 5 days it only goes up to Feb 1st at 3:30pm.
On the TV Guide it goes further.
Just curious. I've tired it on the app on my wife's phone and tried logging out and back in but it only goes to February 1st.

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WestCoasterBC
Community Power User
Community Power User
You can not refresh the guide data. It should purge and update In the next few days.

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Nighthawk
Community Power User
Community Power User

I think 2 weeks is the maximum for it.


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SmokeJV
Advisor

I just checked again today and again the guide only went to Feb 1st at 4pm.

Does your app guide go further?  Does anyone know a way to basically 'refresh' it to probably resync again?

Thanks

Most Helpful
WestCoasterBC
Community Power User
Community Power User
You can not refresh the guide data. It should purge and update In the next few days.

Find a post useful, please click on "Like" to give the author recognition or mark as an accepted solution.

View solution in original post