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How long does a suspension last?

Firefly
Just Moved In

We forgot to pay our bill and our account got suspended. We payed the bill shortly after losing Internet/TV (the same day we lost it). How long do suspensions last?

1 ACCEPTED SOLUTION

NFtoBC
Community Power User
Community Power User

Have you called to have your services re-connected? Once disconnected, you likely need to specifically request reconnection. 

NFtoBC
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View solution in original post

5 REPLIES 5

NFtoBC
Community Power User
Community Power User

Have you called to have your services re-connected? Once disconnected, you likely need to specifically request reconnection. 

NFtoBC
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Aiah
Just Moved In
How many hours the services got resumed?

NFtoBC
Community Power User
Community Power User

Usually within a few minutes to a few tens of minutes, if the bill is paid in full, and the reconnection fee has been paid.

 

 

NFtoBC
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xl
CPU Alum
CPU Alum

I just have it automatically billed to my credit card

-I get an extra month to pay

-earn reward points or cash back with rebate credit cards

-few bills to pay month as it's consolidated.  In my old age, I too have troubles remembering to pay too many bills.

NFtoBC
Community Power User
Community Power User

"In my old age, I too have troubles remembering to pay too many bills."


But exercising your brain is supposed to improve memory, @xl !


😉


NFtoBC
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