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Fibre down RC red - normal?

TechProYYC
Just Moved In
So after 4 1/2 month of spotless service, at least two major Calgary windstorms without a glitch, the Telus PureFibre to our house went out of service. On the optical termination box the RL light is flashing red. They say it requires a service call, which is booked tomorrow.

Is this normal for Telus Fibre to drop service like this? Anything I should be asking the technician about?
1 REPLY 1

NFtoBC
Community Power User
Community Power User

If there are overhead fibre installations, then yes it is possible the service is affected by weather events. It is rare in my experience.

 

NFtoBC
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