Hello, I'm travelling in SE Asia, using iPad mini with local SIM card. Internet access is fine so far, but my Telus email account has been frozen (maybe spotty coverage for a time resulting in numerous failed log-in attempts?). The only tech support I can find is by phone and the area that I am in has restricted international calling (I do not have mobile). How can I get my email unblocked? Help please.
Chat appears not available. Telus webmail says to contact administer. The area I'm in has limited facilities. Twitter won't let me sign up since my BC home number is not recognized with foreign SIM card. I am an old timer with limited networking skills. How do I "request desktop site" with the iPad? Thanks
Telus webmail is blocked, even though I can still access 'My Account'. I was able to get the desktop version of Telus on the iPad, but the chat function appears disabled (maybe blocked by ISP as suggested). Plan now is to wait till I can get to an Internet cafe and try things there.
Hello, this issue has been resolved, at least for the present, thanks to input from this forum and a rather lengthy session on Telus Chat after I was able to access an Internet cafe and make a few trips there to accomodate the different time zones. I do think that there has to be some recognition by the industry, however, that not everyone has the latest generation equipment or web proficiency. I understand the need to balance security and access, but I believe that the bottom line is that technology should work for us all. Anyway, many thanks to those that took the time to help me.