08-21-2018 02:33 PM
When I go to reply to an email, as soon as I start typing the email that i'm replying to disappears from the body of the email. This is very frustrating as I need to retain the chain of discussion. How do I resolve this?
08-21-2018 02:59 PM
Are you using Telus Webmail, or software on your computer?
08-21-2018 04:01 PM
Sorry - i'm using webmail.
I thought I just posted this reply but it came up saying that I need to post 40 characters or more, which doesn't make sense.
08-21-2018 04:28 PM
@georgi50 wrote:I thought I just posted this reply but it came up saying that I need to post 40 characters or more, which doesn't make sense.
There were too many SPAM comments on the board with no, or just a few words. The 40 character limit was added to reduce the clutter.
08-21-2018 04:37 PM
Check Preferences > Mail snd see if these are checked. Beyond that I have no suggestions. If no solution is apparent, you could cut and paste into the new posting, though it is a kludge.
08-21-2018 05:48 PM
Yup, I've got it all just that way. It's weird because the first time I hit reply and start my message, the original disappears but then I delete my draft and go back and start over and the second time it's fine. It's just that sometimes I don't notice it the first time so the chain of discussion is broken.
Thank you for trying to help.