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Edmonton Outage?

matts908
Just Moved In

Any current known outages in Edmonton right now? Not getting any internet...thanks

1 ACCEPTED SOLUTION

NFtoBC
Community Power User
Community Power User

None reported on the Service Status page. Have you confirmed if the outage extends beyond your connection?  Most times when services drop, it is to a very small area, usually one connection. I suggest you reboot your router, if you have not done so already, and if that does not resolve things contact Telus directly to report your issue, and have a ticket opened.

 

NFtoBC
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View solution in original post

4 REPLIES 4

NFtoBC
Community Power User
Community Power User

None reported on the Service Status page. Have you confirmed if the outage extends beyond your connection?  Most times when services drop, it is to a very small area, usually one connection. I suggest you reboot your router, if you have not done so already, and if that does not resolve things contact Telus directly to report your issue, and have a ticket opened.

 

NFtoBC
If you find a post useful, please give the author a "Kudo"

It’s been out in Hawks Ridge for a few hours now

Agreed!!! Hawksridge is down. I saw two Telus service trucks

I disagree. As the other user reported, I can confirm Hawksridge is down.

When I drove down Winterbourn road a few minutes ago I noticed two Telus service trucks in the field. Something is definitely down