Delayed Move

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Neighbour

I had just recently moved, but I had to go for a delayed move as my new place wasnt going to be ready until August 1st. I moved out of my old place end of June so I managed to get the 1 month delayed move. Which was from July 2nd to August 2nd. Was I supposed to get billed for that whole month even though I did NOT use my home services? I have not been able to Google search as nothing comes up. Hiopefully someone can help me here. Thank you 

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Community Power User
Community Power User

For any billing or account related issues, you'll want to contact Telus directly. 

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Neighbour

Ok, thank you ๐Ÿ™‚

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Neighbour
Telus waived my entire bill (as I wasn't supposed to be billed until august 2nd to the 14th.
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Community Power User
Community Power User

Glad you had it resolved. Have a great day.


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