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Since I can't seem to reply to the original post, here is the answer for @Cryage
I suggest submitting a trouble report through the usual channels. IN the meantime, keep a note of when & what, so you can relate the info to the support staff & tech. I had a similar problem, and a change of circuit to the node corrected the problem.
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Node issues are on Telus end not the end home user. Faster if you call them as this is just a community of regular people answering questions not any official Telus reps.
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