Cryage's question


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Community Power User
Community Power User

Since I can't seem to reply to the original post, here is the answer for @Cryage

I suggest submitting a trouble report through the usual channels. IN the meantime, keep a note of when & what, so you can relate the info to the support staff & tech. I had a similar problem, and a change of circuit to the node corrected the problem.

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Friendly Neighbour

Thanks boss! Will do. Is the changing of the circuit to the node an issue on their side or is there anything else i can try on mine? 

Thanks again 🙂 

Community Power User
Community Power User

Node issues are on Telus end not the end home user. Faster if you call them as this is just a community of regular people answering questions not any official Telus reps.

Good luck

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