I tried many things to get the Optik TV fixed and it worked for a while... until it went back to the "Recordings unavailable" part and the channels losing signal. Is there any better way to fix this, because Optik TV has now just got dumber. (This is a joke, please don't take it too seriously)
The snow shouldn't affect anything unless you have a damaged line outside that is letting water in. Recordings unavailable / tv signal lost sounds like a connection issue. You may want to contact Telus directly and have them check the connection from their end as well as likely have a repair tech out.
There's no such thing as an "Optik tower". Are you referring to a cell tower outside? If yes, that has nothing to do with Optik.
Have you contacted technical support yet? If your TV isn't working, you will want to do that.