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Chat won't scroll ... using Firefox

Just Moved In

I was trying to use the Chat service (Firefox, only add-on is an adblocker) this morning to request help with a problem with my home phone.

After the chat screen filled with the first through messages back and forth, even though there was a scroll bar present, I couldn't see the most recent messages. 

Is this a problem that anybody else has experienced?



Community Power User
Community Power User

Just maximize the chat window is the simplest fix.  It's happened to me as well.  Just highlight a few words, then move the mouse up and down (like a scroll) works to.

The chat window opens up as a "sidebar" and doesn't seem to be resizeable.

Anyway, I tried again this afternoon and the chat window worked just fine.