05-27-2019 11:28 PM
Hi there,
So my service was cancelled on 23rd of May, but upon calling Telus about changing my forwarding address, they said I owe $106, which is due 31st of May. But the customer service representative said I’ve already paid for service until June 9th and I should get an adjusted bill then. So even though this extra bill is due 31st of May, I’m safe to leave it until I get my final bill in June?
Thanks
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05-28-2019 02:25 PM
05-28-2019 02:25 PM
05-29-2019 10:57 PM
Thanks for the response. Yea I guess I'll have to trust them. Unfortunately I can't even access my own account. I can log in, but I get stuck with "please link your account" screen and there's no way for me to get past it.