I just had Internet 25, Optik and phone service installed last week, and was surprised to get a V1000H modem/router. My in-laws had Internet 15 and Optik installed 2 months ago, and received a T1200H. When I saw that their T1200H had a bridge mode, that was one of the major reasons I decided to switch over from Shaw.
I would like to swap the V1000H for a T1200H for the port 1 bridge mode feature, but I was just told by Customer Care that a T1200H would not work with my Internet 25 service. I was told I would have to upgrade to Internet 100 to get the new device. That does not seem correct.
Can anyone confirm that they have a T1200H with Internet 25?