Can the T1200H be used for Internet 25?

Reply

This thread's discussion is locked. If it doesn't give you the information you need, head to its forum board for active discussions or to start a new discussion.

Highlighted
Neighbour

I just had Internet 25, Optik and phone service installed last week, and was surprised to get a V1000H modem/router.  My in-laws had Internet 15 and Optik installed 2 months ago, and received a T1200H.  When I saw that their T1200H had a bridge mode, that was one of the major reasons I decided to switch over from Shaw.


I would like to swap the V1000H for a T1200H for the port 1 bridge mode feature, but I was just told by Customer Care that a T1200H would not work with my Internet 25 service. I was told I would have to upgrade to Internet 100 to get the new device.  That does not seem correct.  


Can anyone confirm that they have a T1200H with Internet 25?

Highlighted
Community Power User
Community Power User

Yes, I had the T1200H with Telus 25. You may be able to get one by politely asking, mentioning your need for the bridging option. 

NFtoBC
If you find a post useful, please give the author a "Like"
Highlighted
Neighbour

I did exactly that, but I think the CSR was confusing "bridging" with "bonding".

Highlighted
Community Power User
Community Power User

Then I suggest another call in the hope of getting a sympathetic CSR. 

NFtoBC
If you find a post useful, please give the author a "Like"