Call wait times

[Darlene1]

No number, just text Telus and you will see

[ah03hr]

I chatted with one on the computer.. then it disconnected when i tried to access my bill to answer a question. never heard back from them even though they had my phone number. Telus is literally making me lose my mind.

[rjaap]

See that would be great except for the fact your agents can't help with Web orders.. Well except for the web orders department who you can

1) Email (4-5 day wait)

2) LEave a voicemail (2 day wait)

3) Stay on the line and hope and prey (currently 1hr15m)

All because Canada post lost my order and for some g*d forsaken reason No one at telus but the Web order team can open an investigation with Canada post