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Busy signal but I'm not on the phone.

Loeppky
Just Moved In

‎04-01-2016 02:17 AM

I just found out that my home phone has been giving a busy signal since at least Monday. I've unplugged the phones and replugged them in, but it still has a busy signal when I call from my cell. I'm stressing because I'm expecting calls. Any help? Thanks.
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2 REPLIES 2

Nighthawk
Community Power User
Community Power User

‎04-01-2016 02:46 AM

Call Telus. They'll need to send out a repair tech. It's usually a physical issue between the central office and your house.


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂
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Aeolyn
Just Moved In

‎04-05-2016 03:15 AM

I'm having the same problem, in Langley... my son said they were working up the street yesterday, perhaps they broke the line?  Now I can't even get tech online as they're not available even though the chat claims to be available 24/7 and I don't use a cell phone.  Thanks Telus. 😕

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