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Access point no signal but have internet

Npl2
Just Moved In
Hi,
I have Telus optik TV and my tv randomly this morning said “no signal” so I unplugged the PVR and now it has said “initializing” for he past 6 hours... Our internet is still working but I noticed the access point has no signal. This happened all of a sudden and I have unplugged and waited nothing has happened.
Can anyone help me?!
Thanks
1 REPLY 1

WestCoasterBC
Community Power User
Community Power User

Please follow the information in the support article. Which should hopefully get your access point back “online”.

See here.