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@rayrayjj: Did you get update on the 4K box yet? My other boxes already got the update a couple of days ago but nothing yet on the 4K PVR? I am checking everyday. I am hoping that the update may fix my hdcp problem that the last update introduced.
Your setup is very similar to what I have attempted to configure.........what is the make/model of the HD hardware that Telus provisioned you with? Is it the ARRIS VIP5662W and VIP5602W? What make/model of remote control hardware are you using? Is it the Slimline 2? Were you able to locate the IR windows on the VIP5662W/VIP5602W?