05-14-2018 04:25 PM
I recently noticed that when i go to watch my recorded show in the evening the 4k pvr freezes when i click on the play button. If i leave it, the box will unfreeze after about 20-30 seconds and i can continue watching live tv just fine, but if i try to watch any recordings the same freeze up happens.
If I reboot the box and try again pvr playback is normal. What's going on here? I dont want to reboot every time i want to watch a recording.
thanks.
05-14-2018 04:29 PM
just to clarify
- i have only one 4k pvr box and it's connected via ethernet
- no other issues, apps etc all work fine.
- connected on fiber
05-14-2018 04:48 PM
Hey @gpedder ! That does sound really frustrating.
Can you reboot your high speed modem? Unplug the power, and plug it back in. Make sure BOTH lights are green. The give it a go again on the PVR - let me know if this helps!
05-14-2018 04:53 PM
it's hard wired to the ONT via a switch, so there's no modem in the way