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2 year contract Plan Internet,TV & home phone promotion billing issue.

bl3d
Just Moved In

so below is my telus 2 year plan order summary.

sa.PNG

my first bill was $180.28 which states the additional charges and is expected to be higher and i understand that, but this second bill should be around $85.09 for the first six months, instead it charge like the regluar price without the promotion. need help! thank you!

1 ACCEPTED SOLUTION

Minky
Ambassador

Your Telus bill is likely current month and next month.  They like their money in advance!

View solution in original post

2 REPLIES 2

NFtoBC
Community Power User
Community Power User

Can you show your bill, rather than your plan order? It is difficult to comment without seeing what you are!

Thanks!

NFtoBC
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Minky
Ambassador

Your Telus bill is likely current month and next month.  They like their money in advance!

View solution in original post