TELUS Neighbourhood

I was talking with a co-worker about an episode that aired on the Pet Network and I just had to see if I got that channel through Telus.  Sadly, Telus does not offer this channel.  I see a discussion from about a year ago asking when Telus will be getting this channel but no estimated time was available.  It's been a year. Can you please update me?  Surely you've looked into obtaining this Canadian channel by now?  Please do what you need to do to get this channel, thanks! Also, I'd like to suggest that you group all the "pet" and / or "animal" channels into 1 category / theme so that I can have access to all of my favorite channels. ... View more

Stream link: http://s7.streammonster.com/tunein/micorfao.pls great portuguese station with 24/7 music,no commercials and no talk ... View more

Please let people in the Lloydminster georange have a way to be able to see CTV Edmonton on the Optik service. It was avaiable on Telus satellite, but isn't on Optik. I've asked the CRTC, and they say it's a Telus business decision, and is not due to CRTC regulations. After watching this station's news coverage for decades, I'm missing it, and I'm frustrated that I can't access this station. ... View more

The buttons on our Optik TV remotes should be disabled and/or a confirmation of wanting to exit an Optik TV App. So many times I have accidently hit the wrong button and had to restart an app from the beginning. Worst apps for this are karaoke, Netflix and Galaxy Music. I really hope this is something that will be considered because the apps are such an awesome feature! ... View more

Shaw has more channels that are included in their basic package. Can Telus beef up the number and type of channels included in their basic tv package?   ... View more

The Optik TV Netflix app is a great idea however it seems to suffer from serious lag. I can open up my Apple TV and start watching Netflix before the app is even open on the PVR. The interface is slow and does not always refresh the whole page properly. I understand that it's there as a convenience but so far it's not very convenient and I will stick with my Apple TV in the near future. My other idea is how about making the Netflix data usage through the PVR free? You want people to move to Telus? ..  I would sign up 🙂 ... View more

Since updating the software to add the star rating system i am noticing the optik pvr freeze up more to the point i have to reboot the whole box. Recently last couple times i don't rate a show , eventually it goes to the green menu where it says press okay to return to tv, i do that and nothing happens, do it again and then you hear the tv channels turning if pressing up or down for channel changes however it still is at that green screen until reboot. Not sure if its the software or the hardware but it did only start with the most recent update.  ... View more

PLEASE put Goltv in HD... Delta cable and shaw has it.. you can watch it on line for free. This is terrible terrible tv and is unnecessary ... View more

Would love ability to limit how many shows can record at one time, grandma lives with us and has a hard time understanding how it works. she doesn't use record but sometimes hits button by mistake and doesn't know how to fix if too much is recording and wants to watch. Would be great to set a number of recordings to 1,2 or 3. If its over limit it moves to different time or doesn't record. ... View more

We just recently switched from Shaw to Telus TV.  There are two things which we really miss.  The first is when you are searching shows on the guide, it doesn't tell you if it's a new show or a repeat.  Second, if you want to set a reminder to watch a show, you can't do that.  That is very helpful if you are already taping too many shows and you don't want to miss another.  These are features that Shaw had that would be helpful to have on Telus. ... View more

I have series set to record new episodes. I often find a new episode has not recorded, presumably in your system it is marked rerun or something.  Please improve accuracy. ... View more

Show "seasons" are not the same as they used to be. They start and end at different times of the year, and sometimes are broken up in the middle, then start again. Shaw tells you in the individual episode description whether it is the season finale or series finale, or premier.   This way, every time there is a cliffhanger we won't have to wonder if it's the season finale or not. Thanks! ... View more

Would like to see the option to use the usb port on the gateway (t1200h) activated to allow network attached storage so i can add hard drive and access media through dnla. Right now it will show a drive plugged in and some Samba options but Dnla devices do not see the drive. ... View more

Hello, I am a recent convert to Telus Optic TV from Shaw and am enjoying my experience. I like the clarity and the choice but I do have one concern. When I use the menu to look up Sports for the evening I am directed to the channels that cover sports. They may or may not be showing sports that evening and if a game is being shown on one of the major networks that will not appear in my search. I have to know that there may be games shown on those networks and go looking. An example of this would be Hockey Night in Canada. I would like to be able to look up a specific major sport like football or hockey and have the games for the evening shown for me to make my choice. I do primarily watch sports and specifically hockey in the evenings during the winter and find the guide does not meet my needs or expectations. I have purchased the Center Ice package when I want to know what is going to be shown that night I must scroll though each channel, taking note of the ‘next game’ notice that appears for each. They will indicate when that game will be shown by listing the day of the week in the description. They are however, not in order and will jump back and forth from next Thursday games to tonights games and back to Tuesdays etc. This makes my search tedious and it is easy to miss a game that is going to be on that night. As I said, I am for the most part happy with my Optic TV and love some of the features eg. Optic to Go . However I am hoping there will be some improvement to the guide. I am sure there is a better way because I found the Shaw guide I was using previously to be superior. Thanks for letting me express my concerns, Larry Larkin (XXX-XXX-XXXX) ... View more

I would like to be able to press a button on my STB to make the remote control beep. This would help me find my remote whenever I lose it. Thank you! ... View more