TELUS Neighbourhood

Monishb · ‎10-17-2014

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charlie45 · ‎10-07-2014

Good afternoon all, What I have to say isn't so much of an idea but rather more of a suggestion. I live in the Northwest Territories and we have recently gotten a new TELUS location here in Yellowknife (about a year or so now). My one and only concern being right now though is the store hours are a little too late in the day for me. They have the hours of 10:00 am-6:30 pm mondays through thursdays, friday is open an hour later until 7:30, saturday is 10:00-6:30 and sunday being 12:00 pm-5:00 pm. They are definitely open enough, seven days a week makes the store pretty accessible for most people. Ideally though I feel as though maybe being open earlier during the week may be more beneficial. For those like myself, waiting until the weekend to go to the store isn't always do-able (depending upon what you need to go for) and the weekends usually the store is packed with other clients so for some it is easier to do it during the week. However, leaving work during the day to go to the TELUS store or going there directly after work is more of a hassle and inconvenience so if the store was open at say 8:00 am or 9:00 am between monday and friday/saturday then I could stop there on my way to work or when I am out and about in the mornings, eliminating the worry and stress entirely. I think it could really help the business, maybe bring more foot traffic into the store earlier in the day while people are on their way to work in the mornings. I really hope you take this into consideration! And thank-you for bringing TELUS to Yellowknife! 🙂

campbrian · ‎09-19-2014

I'm a Windows Phone user and would really like to upgrade my phone. I have a previous flagship model (an unlocked Lumia 920 that I won in a competition) that I'd like to replace with a flagship Nokia phone. Nokia Canada tweeted that the 830 is coming to Canada soon. Will Telus get this phone (or a future model with good specs soon) before it becomes outdated?

Bone · ‎09-19-2014

Would really like Telus to offer the LG G3. It is one of the top smartphones out there

BeccaD123 · ‎08-21-2014

I NEED TELUS SERVICES AT MY NEW ADDRESS!!!!! I dont want to sign up with SHAW! its actually literally a block away from where I am currently living in St.albert so I dont understand the issue

stylerprofyler · ‎08-21-2014

The G2 was the android to have this time last year. We need the G3! It's one of those device lines that puts Samsung to shame every time they release.

OliverC · ‎08-18-2014

I had Rogers before and it works awesome just didn't get great coverage in areas where I needed it most,so I switched to telus about a year ago and now I went to states and found out that prepaid doesn't even work out of canada.I mean what a hell?Pretty sure every other provider works out of country with charging little extra for using your device.I think that telus should let prepaid costumers to use there devices anywhere

ericmmccormack · ‎08-07-2014

A charger that connects through Bluetooth for wireless charging for phones laptops etc with long range Bluetooth charging so you can always bee charging around the house or apartment the future is friendly

Moonbeam · ‎07-31-2014

It would be amazing if we could bundle more with mobility beyond just connecting other mobile users/accounts in one. I'd be so happy to bundle internet with my mobile if it were possible. Otherwise I'm more likely to go to a competitor for internet services since they offer better product for nearly equal pricing.

canuckistan · ‎07-28-2014

Dear Telus, It would be really great if Telus could improve their prepaid services by creating a few new 30-day add-ons. Two new add-ons that would definitely appeal to me would be: 1. I would really like to be able to buy a long distance add-on (for a reasonable fee, of course) that gives me the ability to have some number of calling minutes per 30 days to anywhere in the US and Canada, without the $0.50 per minute charge (with the $0.50 charge kicking in after the add-on minutes are used). 2. Also, it would be a great idea if prepaid customers could have access to US and international roaming add-ons for travel. Telus could provide something similar to the travel passes available to postpaid customers and offer 30-day voice, text, and data passes for prepaid customers. The prices could vary depending on country visited and amount of service provided. Thank you for consideration of these ideas. They would make my experience as a Telus prepaid customer (iPhone 5) much richer. Thanks, Canuckistan

jb_008 · ‎07-10-2014

Being that the new 4.4.2 release for Samsung has begun to be rolled out with the new wifi calling feature added to its update, it would be nice if Telus would enable this feature. There are many times that this would be handy, one being my bed room it gets very poor cell reception, I have to place the phone in a very specific spot to get service since upgrading to LTE. CDMA I used to get coverage anywhere in my room. This way I would be able to use my phone since I have wifi all over the house... I also have a case since this is a business phone where a town where I work there is no cell coverage in two areas other than Rogers since they just put up a tower last year. We have our own towers covering the area with wireless and I have put wireless routers into the tower base so this way I can drive up to the tower and get internet, but being able to drive up to one of our towers and make a call would be nice. It might also help keep customers who do have wifi at camp but no cell service as well. Most people switch away to what ever provider is in the area they are trying to get service in and well if they were able to make/receive calls over wifi then it would give one less reason to switch away. It would also be nice if this is a free addon as most of the US providers are doing it for free. Most of the data used to make the call is moved off of telus's cell network onto the internet instead so I can't see how or why there would be an added charge for a service like this since people have to pay for their internet bandwdith anyways...

johndoe1988 · ‎05-05-2014

You're gouging us. You are gouging your customers to pad an insanely inflated profit margin and you're pissing everyone off. I shouldn't be paying $70/month for a phone plan. You post ridiculous arguments over the radio about how you are 'competitive' and how your rates are 'equivalent' to the states. You post insulting, degrading bull**bleep** about how life is better with you. I have been with you since I got my first cell phone years ago. I was happy with your plans, happy with your phone selections, but then some **bleep**-wit management team figured they could rape Canadians. This company has lost me as customer. You have me **bleep**ing stuck for three more years, and if **bleep** doesn't improve *drastically* I'm gone. In case you're missing the point, your mobility plans are laughably **bleep**ty and have nothing even remotely attractive for me to buy and your internet and tv options are insanely over-priced. No one in Canada believes that it costs you anything more than 1 cent to move a gigabyte of data. Basic economics dictates that decreased cost to consumer drives up consumer demand. Figure out how to be competitve and fair to your customers or I'm out. And **bleep** your auto-selecting topic labels. Forcing people to register to contribute is **bleep**ing idiotic, and then forcing them to select a title of YOUR choosing is censorship in the worst way. John Doe

ShalaneD · ‎04-24-2014

Hello there Telus! It is amazing how quickly technology evolves to offer consumers a vast variety of electronics. However, as your customers upgrade their cell phones more resources must be extracted to meet the excessive demand for consumer goods. By merging your current trade-in policy with environmental messaging, Telus can increase accountability with consumers, reduce environmental waste and enhance the trade-in margins. Telus is doing a fantastic job mitigating this conflict by having the trade-in program. I appreciate that you use charismatic animals for your marketing campaigns, and I wish to propose an idea that will increase the efficacy of your buyback program and help the environment. Future is Friendly: Have a marketing campaign featuring a gorilla playing with a new phone. By encouraging your clients to trade in their old cellphones, the coltan chips can be recycled. This helps save gorilla habitat! Go green and get green back: Encourage your customers to trade in their phones to get cash back to be used at the store. Recycling cell phones is a sustainable method of upgrading technology. You'll Go Bananas! Perhaps Telus could donate a nominal fee towards habitat conservation and highlight that customers supporting Telus are supporting the wildlife featured in the advertisements. I was unaware of your trade in program until I visited your site to purchase the new Galaxy 5. Perhaps you could tie-in the trade back/recycling messaging in your next campaign for new phones. I think that this would be very successful as a social media campaign on Facebook or Twitter. Thank you for your time, I hope that you can help make cell phones a more sustainable industry! Cheers, Shalane D. BSc, MSc Candidate

TELUS Neighbourhood

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Not so much of an idea... more of a suggestion for a specific store location

More high-end Windows phones

Phone to offer

More Towers in St. Albert PLEASE

New devices!

Prepaid roaming

bluetooth charger

New bundles

Improved prepaid add-ons

Wifi Calling on Samsung

Make your rates better than your competitors by a statistical margin

Cell Phone Trade-In: Help Make the Future Friendly for Gorillas!