I have been using your service for a while now and have never complained. Customer service is on point, deals are fine and ads are normally very cute and friendly, but recently I have been forced to watch your "Stupid Tweets Campaign" before every Youtube video I watch... It was funny the first time but being one of the pricey "can't skip" ads it has really gotten on my nerves! Please don't make me hate you Telus... I don't need to be bombarded with your ads, you already have my money.
Idea: If you really need to force feed ads to us, can they be more interesting? More budget in the Quality vs the Quantity.