Silverlight No Longer Supported; Optik On The Go Website Unusable

TheDefiant604
Just Moved In

Beginning in Firefox version 52, support for NPAPI plugins in Firefox has ended.

 

The Optik on the go website (http://onthego.telus.com) is currently completely unusable.  Both Mozilla and Microsoft have stopped using NPAPI plugins in Firefox and Edge, respectively.  This means the Silverlight plugin cannot be loaded at all, not even manually.

 

The best option is to start using HTML5 video.

 

Please upgrade the website soon, so I can get back to watching TV on my PC while simultaneously playing games on my TV.

 

Thank you.

 

 

https://support.mozilla.org/t5/Problems-with-add-ons-plugins-or/Why-do-Java-Silverlight-Adobe-Acroba...

Status: New Idea
Comments
TheDefiant604
Just Moved In

NPAPI support can be re-enabled in Firefox 52 by going to about:config and adding the following boolean value, then restarting Firefox:

plugin.load_flash_only = false

However, this is a short term solution!  This workaround will be removed in Firefox 53.

 

For those who need more time, download Firefox ESR (Extended Support Release), where NPAPI plugins will continue to work for another year.

 

 

http://www.omgubuntu.co.uk/2017/03/force-enable-firefox-52-npapi-support

NFtoBC
Community Power User
Community Power User

Unfortunately, Telus does not own the Mediaroom suite on which Optik runs, so until the vendor (Ericksson, I believe) does an update, we are all in the same boat. This has been a problem for MacBook and Surface users for some time now.  I'm not holding my breath.

 

WestCoasterBC
Community Power User
Community Power User

Essentially the vendor (Ericsson) has pretty much held onto silverlight as long as they could. I know they were developing some different IPTV software a while ago (about a year ago) but not much has been in the news as of late. Not sure if they've got an alternative or will ride this out. But has been getting more grim (online platform wise) for years.

 

Surely they must have some HTML5 project in the works, but you never know.