I Absolutely love Telus. I have never used any other phone company. My problem is whenever my older cell phone breaks down. I do not have enough money to buy a newer phone, and always end up getting another hand me down from previous Telus user. I have used Telus pay and talk since I was 16. I have been a customer for 6 almost 7 years, and have only used MyRewards once for a phone when I needed it. The MyRewards balance was never that high again to help purchase a new phone, and hand me down phones from friends only last so long and are very frustrating.
Taking older model phones that were taken off the line due to lack of buys and selling them at cheaper prices for those like myself that would just like a phone to text/call the family members when its needed, instead of being phone-less. My father and siblings use cell phones often and I do not like having them feel like I love them less because I do not have a working cell to get a hold of them on.
(Flip phones, slides, and older models that aren't requested could still make you a profit and help others)