Reverse Pin on Account

Just Moved In

When Telus contacts us, they should provide the customer with a pin to let the customer know it's really Telus. This pin would be different than the pin the customer provides to Telus when the customer reaches out to Telus.

 

Too many scams has me thinking it's way to easy to extract info from people that spoof their calls. 

Status: New Idea
Comments
All-Star

Good idea, it could be as simple as the last 4 numbers of your account account and your postal code.