Telus Satellite has the option to set reminders to pop up and remind you when your program is starting, and/or auto-tune to the correct channel. Please bring this to Optik TV as well!!
Thanks so much for taking the time to submit. This Idea was also submitted by another Optik TV subscriber over the summer. We'd very much like to keep all of the feedback under one Idea so we can properly track it. Please feel free to add your Kudos and Comments to @jennypurr idea about Auto Tune.
We look forward to seeing more awesome ideas from you in the future!
There seems to be confusion with exactly what the "autotune" feature is judging by the response from Telus. Autotune just allows you to go to a program on the guide that has not yet started and by setting "autotune" your tv will change channels when the show starts. It would be another choice under "Record Episode", "Record Series" which could be selected.
Exactly. We don't care about the recordings, we just want either a "reminder" to pop up elling us our show is about to start, or "autotune" to turn the channel there to start it. Telus Satellite has it and cable has it, why doesn't Optik since it's supposed to be THE choice these days?
I posted in July about the possibility of having auto-tune or reminders added, and back in August it was switched to Under Review and a Telus rep asked a few questions, but nothing has been said since! Can we please get some kind of response? I absolutely understand these things take time, we'd all just like to know if it's even being considered!
Sorry for the delay in responding to you. We hear you on this idea and are still reviewing the product development road map before we can provide any details on when a feature like this might become available on Optik tV..
While we currently don't have any timelines on this feature, your point about people not knowing about the Optik on the Go reminders is a great one. That's why our team is in the middle of creating a helpful blog post that will give people a step by step guide for how to set these reminders up. I'll be sure to send you the link when it's live and will definitely keep you posted on.
Sorry for the delay in responding to you. We hear you on this idea and are still reviewing the product development road map before we can provide any details on when a feature like this might become available on Optik tV..
While we currently don't have any timelines on this feature, your point about people not knowing about the Optik on the Go reminders is a great one. That's why our team is in the middle of creating a helpful blog post that will give people a step by step guide for how to set these reminders up. I'll be sure to send you the link when it's live and will definitely keep you posted on.
What you should be able to do is search the guide and when you select a TV show, set a Reminder that will alert you right before it starts. Also you want to add a feature that when you select a show you can scheduel the TV box to automatically switch to that channel.
IE. A person who sleeps with the TV on at night, wants to schedeul the box to change channels to their favorite shows without having to manually do it.
Now that we have come into 2016, I was wondering if we are any closer on the auto tune/reminder feature?
I have 15 channel packs...and I miss the start of shows because I have to keep finding them in the guide. I don't want to record them, just have a reminder or have the box automatically tune to the channel at the start of the show. That way I can plan out my whole night in advance.
All of my previous providers had this option and I am not sure why with 100s of channels to go through Telus doesn't it.
