Optik Channel 9002

FuzzyLogic
Organizer

I'm in Edmonton and this channel is annoying. I use the Grid guide style and this channel cannot be removed on either of my Optik boxes. If I go into the customize guide and attempt to uncheck it it simply goes to the next channel in the list and leaves it checked. It shows up in the guide as 'getting information' but never updates. Once a long time ago it used to go to Optik On Demand but that no longer is the case. If you attempt to watch this channel it displays a black screen.

 

Please either remove this channel or add the Optik On Demand function back to this channel as it's just annoying filler right now.

 

Status: New Idea
Category:
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Comments
RemoteUser
Just Moved In

Can you provide a screenshot of what you mean? 

FuzzyLogic
Organizer

Here you go. If you attempt to watch 9002 you get a black screen that displays text that says "Change channels to view other programming".

 

IMG_1185 (800x600).jpg

 

Note that 9002 is 'greyed out' and when I attempt to uncheck it the selection moves to the next channel and the check remains.

 

IMG_1186 (800x600).jpg

FuzzyLogic
Organizer

PS this happens on both my PVR and remote box.