Homescreen Option

Reggie
Just Moved In
Please give me the option of not having to startup in the homescreen. Waiting for that app to load drives me crazy when all I want to do is change the channel. Thank you.
Status: New Idea
Category:
Comments
xray
All-Star

As with many of the other "features" we unfortunately don't have a choice. The new home screen really messes up my Harmony automated routine for turning on the TV. The time it takes to load is highly variable so adding the commands to dismiss the home screen is hit and miss.

 

Another feature I want to turn off is the program status bar that pops up when you select a channel. It's so annoying when I'm using the Prev button to switch back and forth between channels. I know what I selected, I don't need the status bar blocking 1/4 of the screen and adding zero value to my viewing experience. This is especially annoying for sporting events when I flip back and forth to get the score and the status bar is blocking it.

Myrkr
Just Moved In

1. Homescreen makes us scroll and scroll to find what's wanted.

2. The "Auto-play most recent recordings" doesn't factor in multiple unwatched recordings. I just reutrned from a month vacation. I want to watch recordings in chronological order, usually by catching up on all episides of one show.

3. The look is cluttered and unoriginal (a Netflix knockoff)

4. Launching the Homescreen from the remote took several attempts. It won't open from channel 1, recordings. Had to go to a live tv channel, mute it (did not care to listen while I worked with the setup), then four presses before Homescreen sloooooowly launched. Which is required or you can't get to the Option that disables it. Sadly, not permanently.

5. The Homescreen offers a website page for feedback, but that doesn't exist. Closest is a link to Neighbourhood; so here I am, leaving non-directed feedback not to a dedicated Telus site, but just one more of umpteen postings, hoping Telus will take note. I dislike forums as they tend to offer a feeling of being heard but without oroviding any real connection or two-way communication with the sponsoring company.

6. And since I've just spent an hour on this, I'm going to point out that the feedback webpage listed on the introduction Homescreen reroutes to an overview. "Your Home Screen gives you a quicker way..."  This is grammatically incorrect. Use "faster" not "quicker." Telus should know better. By either word, the claim doesn't hold up.

7. The overall marketing is exhausting. Not just from Telus. The huge push to belong and belong and belong, forced to be part of the Neighbourhood, join, join, join -- is misplaced and overused. I just want to watch a bit of television. The social media aspects aren't for my benefit, it's for the corp. 

8. If Telus really wanted to improve our viewing experience, they would focus on delivering actual improvements - like goving us space to store and manage our search history. I hate having to retype show names to see if the new season is available yet. Bell satellite stored the info. An option to search for current and upcoming episodes by selecting the search from a recorded episode would be terrific. Minimising the onscreen pause display would be nice - its position covers subtitling.

 

Alas, changes are almost always chunky and cosmetic. Hopefully Telus reads and acts on viewer feedback. Meanwhile, Home screen is now disabled. Perhaps the next "upgrade" will provide non-intrusive, expanded, and helpful features. 

Myrkr
Just Moved In

Ok  so i just chrcked my n9tifications. Apparently I have earned badges for joining (forced!!! so I could leave feedback), a move in badge, and a generosity badge. I'm actually not feeling generous, just annoyed. 

 

I don't need to waste more time checking useless notifications. Crissakes, we're not children, skip the patronising digital pats on the head.